How booking works

Last updated 20 August 2026

Lagoon lets you book stays and experiences worldwide with honest, all-in prices and no pressure.

Instant confirmation vs. request to book

Some properties confirm instantly — you'll see "Instant confirmation" on the listing. Others are request to book: the property has 24 hours to review your dates and answer — or until 18:00 on the check-in day, if that comes sooner. If nobody answers, the hold lapses on its own and you are free to book elsewhere. Either way, you're not charged online — payment is made directly to the property in its own currency.

Your currency

Prices are shown in your chosen currency for convenience, with the exact amount you'll pay at the property clearly marked. Change your currency any time from the header.

Was this helpful? Thanks for letting us know as you go — we keep these articles up to date.

Back to help