Lagoon offers three ways to work with us. Your account manager sets which one applies to your organization — chosen case by case to fit how you operate. This page explains all three so you know exactly what to expect.
| Model | You pay | Best for |
|---|---|---|
| Commission | A % of each completed booking, invoiced monthly | Most hotels and experiences |
| Platform-collected | We collect from the guest and pay you the balance | Partners who want us to handle payment (available soon) |
| Subscription | A flat monthly fee, no per-booking commission | High-volume partners who prefer predictable costs |
You are never charged for a booking that is cancelled or a no-show. See the dedicated pages below for the full detail of each model.